Rahma Ramadan wrote
Saturday, May 13, 2023 04:00 AM
The seventh day reads everything he wants to know about the plan of the Alexandria Electricity Distribution Company, headed by Eng.
1- Establishing a main data center in the company’s general office.
2 – Adding sufficient servers and storage units due to the increase in the operating systems of the company to accommodate any future increase.
3 – Complete the replacement and modernization of the internal information transfer network in all branches of the company.
4 – Work to continuously raise the efficiency of the information network and update it by adding Fiber lines and alternative 4G lines in order to connect with the systems of the holding company or third parties in order to improve Internet services and raise the efficiency of the performance of the systems dependent on it with a high level of speed and confidentiality.
5 – Work on the introduction of a maintenance ticket system, which is an innovative system for reporting information system malfunctions that reduces time and effort in determining the cause of the malfunction, as well as being used as a database for updating the information network and its components.
6 – Work to provide the company’s needs of computers, tablets and programs and replace old devices to continue keeping pace with technological development, which leads to improving service to citizens.
7 – Updating programs and operating systems and ensuring the purchase of licenses to use them, as well as programs and devices to protect data.
8 – Completing the system of linking the company’s sectors with the necessary programs for integration among them.
(Linking between the commercial and technical) by expanding the connection of new sectors (the senior subscribers sector).
9 – Complete the development and modernization of the GIS system, by working on contracting modern maps, and providing the system with GPS devices to work on raising the efficiency of the medium and low voltage network with the highest possible accuracy.
10 – Expanding the development of customer service centers through the use of modern technology devices through digital and audio pagers and hand-held chargers.
11 – Expanding the use of electronic collection devices (POS) to facilitate the service for all customers.
12 – Continuing to qualify and train workers in the various sectors of the company to raise their ability to deal with all the developed systems.
13 – Completing the development of the system for receiving faults.
